Emplex

Got Questions on Your Emplex System? 

 

Welcome to the Emplex FAQ page. Here you can find answers to all your questions and links to how-to articles to help you solve them! This page includes help for all Emplex systems including the ACS series, MPS6000 series, MPS7000 series and MPS14000. 

Don't forget to login to access our how-to articles!

Emplex


ACS

What's the difference between logging in as an Engineer vs. a techincian?

There are two ways to log into a machine: as a technician or as an engineer. The difference is in the level of access assigned to these two user profiles.

Technicians will have access to load or save existing recipes and change machine configuration and operating parameter. 

Engineers will have full access to machine configuration and parameters.

To learn how to login with these user profiles check out this article: 

How to Log In

How can I change a sealing parameter?

To change a machine parameter on your Emplex machine, simply edit the Set Value of the respective parameter on the parameter screen.

For more fulsome step-by-step process of changing machine parameters, you can read the article below.

How to Change Machine Parameters

Why are concentric circles appearing on the HMI screen?

If you are experiencing issues with the HMI screen on your machine or are seeing concentric circles appear on the HMI screen, you may need to calibrate the HMI screen to restore correct function.  To learn more about calibrating the HMI screen read the article linked below.

Calibrating the HMI Screen

How do I control speed of my machine?

On your Emplex machine you can manage the speed settings by logging on as a technician or engineer and naviagting to the staus screen. There you can modify the machine parameters including speed. 

Learn how to Set Up Speed Control

Why is my machine showing negative temperature?

If the status screen on your machine is showing a negative temperature this could be a problem with the thermocouple wires in the PLC. 

 

Status Screen Showing Negative Temperatures

Why are my seal bars not heating up?

If the seal bars are not heating up there could be a problem with the electrical connections to the sealing section. 

Seal Bars Not Heating Up

Why are my sealers and conveyor running in different directions?

If the seal direction and the conveyor on your system are running in opposite directions, you may need to rearrange the wiring on the speed control board. For more information on correcting this problem read our articles. 

Sealer & Conveyor Running in Opposite Directions 

Experiencing Problems Sealer/Conveyor Speed

Why do my packages keep dropping from the rails?

If your packages are dropping from the infeed rails before reaching the end of the rail your machine may not be carrying the weight of your package. This can be corrected by adjusting the bridge mounting screws. For ste-by-step instructions on how to correct this problem read the article linked below.

In-feed Rail Not Holding Enough Weight

My machine won't run longer than 10s and I am getting motor failure error.

If your machine is not running at your set speed this may cause the machine to shut-off and you may see a motor failure error. To correct this problem read the following article:

Motor Failure

Why is my machine making excessive noise?

If you are hearing unusual or excessive noise coming from your sealer or your conveyor the cause may be your motor. It is common for a DC motor to make noise when the motor is new or too old. 

For more information read our article 

Experiencing Sealer or Conveyor Motor Noise

Why is my product counter wrong?

There are a few possible reasons that the product counter on your machine is incorrect. Be sure to check infeed direction and product sensor configurations.

For more information read our article:

Problems With Product Counter

Why do the teflon bands keep breaking?

It is common for teflon bands to break when under excessive tension. When replacing and tensioning the teflon bands on your machine it is important you do not tension them excessively. Read the articles below for more information and best practices on Teflon bands. 

Teflon Band Breakage

How to Replace, Track and Tension Teflon Bands

Can I program specific recipes for different material runs?

Yes. All our Emplex & VacPack machines allow for recipe creation. You can create and save recipes with desired temperature, speed and pressure for different product runs and materials. For step-by-step insturctions on how to program in a recipe to your machine check out this article. 

How to Change Machine Parameters

MPS14000

What's the difference between logging in as an Engineer vs. a techincian?

There are two ways to log into a machine: as a technician or as an engineer. The difference is in the level of access assigned to these two user profiles.

Technicians will have access to load or save existing recipes and change machine configuration and operating parameter. 

Engineers will have full access to machine configuration and parameters.

To learn how to login with these user profiles check out this article: 

How to Log In

How can I change a sealing parameter?

To change a machine parameter on your Emplex machine, simply edit the Set Value of the respective parameter on the parameter screen.

For more fulsome step-by-step process of changing machine parameters, you can read the article below.

How to Change Machine Parameters

Why are concentric circles appearing on the HMI screen?

If you are experiencing issues with the HMI screen on your machine or are seeing concentric circles appear on the HMI screen, you may need to calibrate the HMI screen to restore correct function.  To learn more about calibrating the HMI screen read the article linked below.

Calibrating the HMI Screen

How do I control speed of my machine?

On your Emplex machine you can manage the speed settings by logging on as a technician or engineer and naviagting to the staus screen. There you can modify the machine parameters including speed. 

Learn how to Set Up Speed Control

Why is my machine showing negative temperature?

If the status screen on your machine is showing a negative temperature this could be a problem with the thermocouple wires in the PLC. 

 

Status Screen Showing Negative Temperatures

Why are my seal bars not heating up?

If the seal bars are not heating up there could be a problem with the electrical connections to the sealing section. 

Seal Bars Not Heating Up

Why are my sealers and conveyor running in different directions?

If the seal direction and the conveyor on your system are running in opposite directions, you may need to rearrange the wiring on the speed control board. For more information on correcting this problem read our articles. 

Sealer & Conveyor Running in Opposite Directions 

Experiencing Problems Sealer/Conveyor Speed

Why do my packages keep dropping from the rails?

If your packages are dropping from the infeed rails before reaching the end of the rail your machine may not be carrying the weight of your package. This can be corrected by adjusting the bridge mounting screws. For ste-by-step instructions on how to correct this problem read the article linked below.

In-feed Rail Not Holding Enough Weight

My machine won't run longer than 10s and I am getting motor failure error.

If your machine is not running at your set speed this may cause the machine to shut-off and you may see a motor failure error. To correct this problem read the following article:

Motor Failure

Why is my machine making excessive noise?

If you are hearing unusual or excessive noise coming from your sealer or your conveyor the cause may be your motor. It is common for a DC motor to make noise when the motor is new or too old. 

For more information read our article 

Experiencing Sealer or Conveyor Motor Noise

Why is my product counter wrong?

There are a few possible reasons that the product counter on your machine is incorrect. Be sure to check infeed direction and product sensor configurations.

For more information read our article:

Problems With Product Counter

Why do the teflon bands keep breaking?

It is common for teflon bands to break when under excessive tension. When replacing and tensioning the teflon bands on your machine it is important you do not tension them excessively. Read the articles below for more information and best practices on Teflon bands. 

Teflon Band Breakage

How to Replace, Track and Tension Teflon Bands

Can I program specific recipes for different material runs?

Yes. All our Emplex & VacPack machines allow for recipe creation. You can create and save recipes with desired temperature, speed and pressure for different product runs and materials. For step-by-step insturctions on how to program in a recipe to your machine check out this article. 

How to Change Machine Parameters

MPS6000

What's the difference between logging in as an Engineer vs. a techincian?

There are two ways to log into a machine: as a technician or as an engineer. The difference is in the level of access assigned to these two user profiles.

Technicians will have access to load or save existing recipes and change machine configuration and operating parameter. 

Engineers will have full access to machine configuration and parameters.

To learn how to login with these user profiles check out this article: 

How to Log In

How can I change a sealing parameter?

To change a machine parameter on your Emplex machine, simply edit the Set Value of the respective parameter on the parameter screen.

For more fulsome step-by-step process of changing machine parameters, you can read the article below.

How to Change Machine Parameters

Why are concentric circles appearing on the HMI screen?

If you are experiencing issues with the HMI screen on your machine or are seeing concentric circles appear on the HMI screen, you may need to calibrate the HMI screen to restore correct function.  To learn more about calibrating the HMI screen read the article linked below.

Calibrating the HMI Screen

How do I control speed of my machine?

On your Emplex machine you can manage the speed settings by logging on as a technician or engineer and naviagting to the staus screen. There you can modify the machine parameters including speed. 

Learn how to Set Up Speed Control

Why is my machine showing negative temperature?

If the status screen on your machine is showing a negative temperature this could be a problem with the thermocouple wires in the PLC. 

 

Status Screen Showing Negative Temperatures

Why are my seal bars not heating up?

If the seal bars are not heating up there could be a problem with the electrical connections to the sealing section. 

Seal Bars Not Heating Up

Why are my sealers and conveyor running in different directions?

If the seal direction and the conveyor on your system are running in opposite directions, you may need to rearrange the wiring on the speed control board. For more information on correcting this problem read our articles. 

Sealer & Conveyor Running in Opposite Directions 

Experiencing Problems Sealer/Conveyor Speed

Why do my packages keep dropping from the rails?

If your packages are dropping from the infeed rails before reaching the end of the rail your machine may not be carrying the weight of your package. This can be corrected by adjusting the bridge mounting screws. For ste-by-step instructions on how to correct this problem read the article linked below.

In-feed Rail Not Holding Enough Weight

My machine won't run longer than 10s and I am getting motor failure error.

If your machine is not running at your set speed this may cause the machine to shut-off and you may see a motor failure error. To correct this problem read the following article:

Motor Failure

Why is my machine making excessive noise?

If you are hearing unusual or excessive noise coming from your sealer or your conveyor the cause may be your motor. It is common for a DC motor to make noise when the motor is new or too old. 

For more information read our article 

Experiencing Sealer or Conveyor Motor Noise

Why is my product counter wrong?

There are a few possible reasons that the product counter on your machine is incorrect. Be sure to check infeed direction and product sensor configurations.

For more information read our article:

Problems With Product Counter

Why do the teflon bands keep breaking?

It is common for teflon bands to break when under excessive tension. When replacing and tensioning the teflon bands on your machine it is important you do not tension them excessively. Read the articles below for more information and best practices on Teflon bands. 

Teflon Band Breakage

How to Replace, Track and Tension Teflon Bands

Can I program specific recipes for different material runs?

Yes. All our Emplex & VacPack machines allow for recipe creation. You can create and save recipes with desired temperature, speed and pressure for different product runs and materials. For step-by-step insturctions on how to program in a recipe to your machine check out this article. 

How to Change Machine Parameters

How can I calibrate the seal parameters on my MPS sealer?

We have step-by-step guides to assist your technicians in calibrating temperautre, pressure and speed on your MPS sealers:

Temperature Calibration

Pressure Calibration

Speed Calibration

MPS7000

What's the difference between logging in as an Engineer vs. a techincian?

There are two ways to log into a machine: as a technician or as an engineer. The difference is in the level of access assigned to these two user profiles.

Technicians will have access to load or save existing recipes and change machine configuration and operating parameter. 

Engineers will have full access to machine configuration and parameters.

To learn how to login with these user profiles check out this article: 

How to Log In

How can I change a sealing parameter?

To change a machine parameter on your Emplex machine, simply edit the Set Value of the respective parameter on the parameter screen.

For more fulsome step-by-step process of changing machine parameters, you can read the article below.

How to Change Machine Parameters

Why are concentric circles appearing on the HMI screen?

If you are experiencing issues with the HMI screen on your machine or are seeing concentric circles appear on the HMI screen, you may need to calibrate the HMI screen to restore correct function.  To learn more about calibrating the HMI screen read the article linked below.

Calibrating the HMI Screen

How do I control speed of my machine?

On your Emplex machine you can manage the speed settings by logging on as a technician or engineer and naviagting to the staus screen. There you can modify the machine parameters including speed. 

Learn how to Set Up Speed Control

Why is my machine showing negative temperature?

If the status screen on your machine is showing a negative temperature this could be a problem with the thermocouple wires in the PLC. 

 

Status Screen Showing Negative Temperatures

Why are my seal bars not heating up?

If the seal bars are not heating up there could be a problem with the electrical connections to the sealing section. 

Seal Bars Not Heating Up

Why are my sealers and conveyor running in different directions?

If the seal direction and the conveyor on your system are running in opposite directions, you may need to rearrange the wiring on the speed control board. For more information on correcting this problem read our articles. 

Sealer & Conveyor Running in Opposite Directions 

Experiencing Problems Sealer/Conveyor Speed

Why do my packages keep dropping from the rails?

If your packages are dropping from the infeed rails before reaching the end of the rail your machine may not be carrying the weight of your package. This can be corrected by adjusting the bridge mounting screws. For ste-by-step instructions on how to correct this problem read the article linked below.

In-feed Rail Not Holding Enough Weight

My machine won't run longer than 10s and I am getting motor failure error.

If your machine is not running at your set speed this may cause the machine to shut-off and you may see a motor failure error. To correct this problem read the following article:

Motor Failure

Why is my machine making excessive noise?

If you are hearing unusual or excessive noise coming from your sealer or your conveyor the cause may be your motor. It is common for a DC motor to make noise when the motor is new or too old. 

For more information read our article 

Experiencing Sealer or Conveyor Motor Noise

Why is my product counter wrong?

There are a few possible reasons that the product counter on your machine is incorrect. Be sure to check infeed direction and product sensor configurations.

For more information read our article:

Problems With Product Counter

Why do the teflon bands keep breaking?

It is common for teflon bands to break when under excessive tension. When replacing and tensioning the teflon bands on your machine it is important you do not tension them excessively. Read the articles below for more information and best practices on Teflon bands. 

Teflon Band Breakage

How to Replace, Track and Tension Teflon Bands

Can I program specific recipes for different material runs?

Yes. All our Emplex & VacPack machines allow for recipe creation. You can create and save recipes with desired temperature, speed and pressure for different product runs and materials. For step-by-step insturctions on how to program in a recipe to your machine check out this article. 

How to Change Machine Parameters

How do I change the bearing blocks on my MPS7103/MPS7503?

Read the article linked below to learn how to change the bering blocks on our MPS7103 vacuum, gas flush system.

How to Change the Bearing Blocks on an MPS7103

How can I calibrate the seal parameters on my MPS sealer?

We have step-by-step guides to assist your technicians in calibrating temperautre, pressure and speed on your MPS sealers:

Temperature Calibration

Pressure Calibration

Speed Calibration